Terms and Conditions of Service Use

These terms govern your use of Draviontaleo’s cleaning services site. Please read them carefully before making a booking or enquiry.

March 12, 2026

Acceptance of Terms

By using our services or submitting information, you confirm agreement to these terms. If you do not accept, do not use our website or engage services.

Key Definitions

Below are definitions used for clarity throughout these terms:

• Client: the person booking a cleaning service, making an enquiry or using the website for information.
• Service: cleaning tasks delivered by Draviontaleo as described on the website or booking confirmation.
• Booking: a confirmed request for cleaning with client-provided details and an agreed time.
• Staff: vetted, insured individuals performing cleaning on behalf of Draviontaleo.

Permitted Service Use

Services are strictly for private, domestic use unless expressly agreed in writing for specific contracts.

Eligibility

Services are offered to adults aged 18 and over who have authority to arrange cleaning at their property.

Bookings for minors require responsible adult supervision.

Client Responsibilities

Clients are expected to:

• Provide accurate, updated information during booking.
• Ensure safe entry and access for staff on the scheduled date.
• Communicate allergies, sensitivities, or special needs in advance.
• Settle any agreed matters directly via the stated communication channels.

Prohibited Use

You may not use our services for:

• Illegal or harmful purposes.
• Sharing offensive, misleading, or fraudulent information.
• Impersonating others or providing false identities.
• Accessing, altering, or reverse-engineering our site functionality.
• Commercial use without written consent.

Intellectual Property

All text, branding, and site content remain property of Draviontaleo and its licensors. Copying, distribution, or unauthorised use is strictly forbidden.

User Content

Client reviews and feedback may be posted on the site. By submitting, you grant us permission to display as outlined in the Privacy Policy.

Privacy and Data

We process personal information according to our Privacy Policy, linked below for your review. Privacy Policy

Disclaimers and Limitations

Services are provided as described but without any warranty of results. Results may vary depending on property condition.

Liability Limitation

Our liability is limited to the scope allowed by UK law and only relates to direct losses caused by negligence.

Indemnity

Clients agree to indemnify Draviontaleo from damages, claims, or loss arising from misuse or violation of these terms.

How We Handle Disputes

We always encourage swift, friendly resolution. Formal complaints should be submitted via our contact page.

Applicable Law and Jurisdiction

UK law governs all contract terms and dispute resolution unless stated otherwise.

Termination

We may suspend or terminate access for breaches of these conditions or misuse of the service.

Changes

Draviontaleo reserves the right to amend these terms at any time. Changes will be posted on this website for transparency.

Severability

Invalid or unlawful terms will be removed without affecting the remainder of this agreement.

Entire Agreement

These terms, with other posted policies, form the complete agreement between Draviontaleo and its clients.

Contact for Terms Queries

You are welcome to reach out with questions, clarifications, or suggestions regarding these terms.